Exclusive All handmade gift items with a personal designer.
Exclusive All handmade gift items with a personal designer.
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Return Policy:
We do not offer returns typically, however, if you have any issues with your order please send us an email to kathylauradesigns@outlook.com with your order # and a description of the issue.
Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like personalized items. Please get in touch if you have questions or concerns about your specific item or if there is a personalization error.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.
Contact us
For more information about our privacy practices, if you have questions, please contact us by e‑mail at kathylauradesigns@outlook.com or by mail using the details provided below:
Kathy Laura
2348 West Andrew Johnson Highway, Suite 227
Morristown, TN 37814
This is a place to describe your Return and Refund Policy to buyers.
A Return and Refund policy usually consists of:
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